Always Open
Always Open, even when you're not
A customer enquires at 2pm while you're mid-job on a roof. Nothing waits until the evening — the website captures it, an agreed acknowledgement can be sent, and the enquiry is organised in your Lead Hub.
Always Open
Real situations, not a feature list.
Automation shouldn’t feel technical. It should feel like your business keeps its promises while you’re doing the actual work.
A customer enquires while you're on a job
The enquiry arrives through your website. Where configured, an agreed acknowledgement is sent — so the customer knows they've been heard, while you stay on the tools.
The enquiry is organised in the Lead Hub
Details, photos and source are stored against the enquiry, with a status, so nothing depends on memory or scraps of paper.
An agreed follow-up at the appropriate stage
Where you've agreed one, a follow-up can be sent at the right stage — helping quotes and enquiries keep moving instead of quietly going cold.
An agreed review request after completed work
Where you've agreed one, a review request can be sent after completed work — inviting genuine reviews from genuine customers.
Explore the Always Open Demo — step through the whole workflow, stage by stage, no login needed.
Honest limits
What's not included automatically
Being clear beats overpromising. These services may require a third-party provider, and any additional charges are always confirmed with you before activation.
- SMS — may require a third-party provider and usage charges
- WhatsApp messaging — may require a third-party provider and usage charges
- Telephone services — may require a third-party provider and usage charges
- High-volume email — may require a third-party provider and usage charges
- AI usage — may carry usage-based charges
- Advertising and paid integrations — always funded by you through your own accounts
We don’t promise guaranteed enquiries, leads, jobs or rankings. Always Open keeps agreed things moving — it doesn’t invent customers.
Want your business to stay Always Open?
Every workflow is agreed with you — chosen to suit your trade and agreed before anything is set up.